Amazing Customer Service & Excellent Rates!
Dealing with insurance is hardly near the top of anyone's list of favourite things - but it's one of those things where doing your research makes a big difference, and getting an expert pair of eyes on it can't harm either.
I had the pleasure of working with Fatmeh, and she was timely, professional, and extremely helpful in short order with my new home insurance & commercial needs.
I'm so happy to have found my new insurance agency. Fantastic responsiveness and customer appreciation / focus by Fatmeh and her team, just great to work with! Nicole from their office is quick to respond via email and phone calls and very thorough. Highly recommend!
- Dan M
I have been a customer for about 3 years now. Allegiance is a great Insurance company to work with. I am not one to usually write positive reviews about business online. I usually write bad reviews for businesses that I feel need improvement. However this is not the case for Allegiance Insurance. This is my first ever 5 star online review. I only have positive things to say about Allegiance Insurance. All the producers are extremely friendly, professional and helpful. I have had a wonderful experience with them. They always make sure to give the lowest possible rate for auto insurance and any other personal or commercial lines insurance you may need. They answer all my questions instantly, and they are always quick to respond to assure me if I ever have a concern about my insurance. I highly recommend Allegiance Insurance to all New Yorkers.
- Kathelyn .
I saved $1274.00 a year over my current home and auto insurance company and they are very professional. My other agent coudn't find time to call me back so I can go over my policy, so I contacted Allegiance Insurance to get some quotes. Unlike my current agent who could only quote one company. Allegiance Insurance came back with several quotes from different companies. How nice, one call and several quotes. No pressure to buy, just good friendly service.
- Jacob .
My entire family has been doing business with them for past 2 years. We get pretty much all of our insurance policies through them, business, home, and auto. They do all the leg work for you because they work with 20+ companies and can compare rates instantly for the best deals. They saved me $700 and almost $900 on my dad's car insurance, they helped several of our family members and co-workers save over $500 minumum on their policies--both auto and homeowners. They also offer great commercial auto rates too. Who doesn't want to save money? They know how to take care of their customers. The customer service at Allegiance Insurance Agency is amazing! Great service and Unbeatable quotes!
- Peter .
Top notch service at a reasonable price! These guys are pros and were able to get me the coverage I was looking for (both business and personal). I worked with Allegiance and they were able to get me a better quote than my insurance provider for 6 years. The best part of all, which I regard as the most important, is they were very quick in turning around the entire process. Overall, I am very pleased and will most definitely recommend them to all my family and friends for all of their business and personal lines insurance needs.
- Boris Y
We found Allegiance Insurance after a recommendation from a friend and have been a client for the last two plus years. Every time you talk to one of their staff member you feel like you are talking to an old freind. I have found every member of staff provides an excellent personal & professional service. Liz has helped us with our car, home and life insurance. I have NEVER tried to reach them that I haven't had some response within hours if not minutes. The insurance rates seem low, but even if they weren't the service would be worth it. I would highly recommend this company for very competitive quotes & excellent professional service.
- Alexis R
I spoke with Guzman and he went over my auto policy with me in complete detail. I realized i was not covered properly and needed more coverage. I ended up leaving Statefarm and paying about the same money with more and better coverages through Allegiance. The service and attention i received was excellent and now I have better piece of mind moving forward. especially with young drivers.
I highly recommend the entire crew at Allegiance Group.
- Glenn S
I've had my insurance services through Allegiance Group since I've lived in Astoria (about 2 years now). They have always provides excellent customer service and have been very responsive to all my insurance needs (auto and homeowners). Big thanks to Nicole for always being considerate and thoughtful to every minute details. All I need to do is send an email and she gets the job done! Excellent company!! The staff is fantastic to work with. Great Company and staff. I will gladly recommend them.
- Sally .
A few weeks ago, We were in urgent need of Auto Insurance. Knowing the staff at the Allegiance Financial Group, I decided to reach out to see if they could help...on a Thursday at 5:30pm. Spoke to Mr Maten, who was on the road, said call Kristine, she is in the office late today. I did, Kristine was there and within 10 minutes, our cars were insured again. It was such a sense of relief, so fast and efficient. We know the staff at the AFG Agency, as we had just transferred our Homeowner's insurance to them a few months ago. We highly recommend you speak with these folks, as they will help you immediately. They may even be able to save you money.
- Megan .
I currently have my home and auto insurance with Allegiance Insurance group, and A.Matin is my agent. I have had two great experiences with this agency. First, when I was applying for my mortgage, the lender was being difficult about pretty much everything, including the required homeowners insurance. Mr. Matin worked directly with the lender to smooth it out, and the problem was solved. The second experience happened when I needed to add auto insurance late on a Friday, as I was picking up my new car on Saturday. Christina (producer) stayed late to help me, worked through some glitches, and made absolutely sure I got the coverage I needed on my new car. In both instances, they went above and beyond to serve their customer, and have earned my loyalty. Highly recommended.
- Jackie F
Best Insurance Agency in Town
I was orginally recommended to Allegiance Insurance Group from a friend at a large legal firm that sends all their employees to them. I honestly can't speak highly enough of this agency. My family and I have been fortunate to have them handle our life insurance as well as auto and home policies for the past 2 years. Being from England the whole US private Insurance system was completely baffling to me, however Adam and Christina guided us through it like true professionals with unbelievable patience for all my questions. They are extremely knowledgeable, thorough and efficient in every last detail and have always taken the time to ensure we are well looked after in securing the best policy to suit our needs & budget. I wholeheartedly recommend them!
- Sophia .
In March 2014 I bought renter's insurance through Allegiance Group. Having never purchased insurance on my own before I was a little nervous. Thankfully, with Allegiance Group Insurance agency, I was very satisfied with the process. I received my quote from Karen. I preferred to speak with someone in person about my policy before I signed and she happily arranged for me to visit the office and made sure I understood the policy I was purchasing. She answered all my questions and put me at ease. Over the last few months I've had questions about moving, etc. and every time I reached out she responded promptly, listened to me, and helped me to get what I needed. It was so comforting to have someone with Karen's level of professionalism and care when it comes to something as close to me as my property.
- Laura .
This is by far the best Insurance Agency that I have ever worked with. All of AFG staff truly handle every customer with white gloves. Whenever I have something as simple as a question,or as difficult as assistance with a claim, I have been taken care of personally, and I really appreciate that as a customer. I will certainly keep on referring my friends, and family to Mr Maten, and staff. I could insure all of my properties, vehicles, and life policies with any other agency, but I have chosen Allegiance Financial Group because of their strong reputation within their perspective industry, but even more because of friendly & knowledgeable staff
- Cunthia .
AFG agency staff are one of the most responsive people I know and had been a true help with my insurance needs. I have a very complicated insurance situation with 2 cars, multiple rental houses, and personal property. Adam works late and was able to assist me every time I needed something from him. He has interacted with my bank to resolve issues with ESCROW and kept up with the various discounts to my account. This agency works for you to get very competitive pricing and I personally recommend Alegiance Financial Group for your insurance needs.
- Jerry .
The Allegiance Financial Group & Insurance Agency absolutely blew me away with there knowledge and attention towards my needs! From the moment I walked through the door I knew that I was going to get quality advise from AFG staff. I would highly recommend my friends and family to visit the Allegiance Financial Group office for any questions they might have about their insurance needs!
- Ann .
Allegiance Financial Group Rocks!
I have been a loyal customer of Allegiance Financial office since 2013, when my mom passed away and as a poor college graduate, I opted to get some renter's insurance to protect our small amount of assets. Good thing we did, because we suffered a major flood due to rain that totally destroyed our apartment and every last possession. This office was wonderful, as was our representative who met us at the scene to survey the damage. He really worked with us (like giving us a check up front instead of a reimbursement when we explained how broke we were).
We were put up in a hotel until we found a new apartment, and they didn't balk when we explained that my designer husband needed to have internet access. All our belongings were replaced (of course, not everything could be and that was the sad part, but Allegiance Financial made everything so much better it wasn't nearly as bad as it could have been).
Now we have all our coverage (cars, scooters, Condo, business) with Allegiance Financial Group and couldn't be more pleased. They have guided us through a variety of questions and claims and we have always gotten excellent service from both Allegiance Financial Group and the Insurance carrier claims adjuster people. Whether it is a stolen scooter or a backed up sewer, they are always on top of their game and ready to help and answer questions.
Plus, the rates are great and more coverage you have with them, the better the rates get! What else do you need?
- Kate .
I am a new client to Allegiance Financial group and couldn't be happier. The price and service is unmatched. Their auto insurance rate was 10% less than Geico and Progressive, who always boast the most savings. It was also 15% lower than a local All State branch.
Aside from the rate, the customer service I received was as you expect. Mr Maten was absolutely delightful and appreciative of my business. He took the time to walk me through all of the different options and re-quoted me every time so that i could easily see the difference it made in the Premium. Furthermore, he assured me that if/when something happens, he would be there to walk me through the claims procedure and not just direct me to a 1-800 operator.
This is how insurance should be done. A lot of agents and companies could learn from the team at Allegiance Financial Group office.
- Jill .
Great people and very professional. Can not beat their customer service. Phenomenal experince.
- Mohammed .
Excellent people and atmospher
You will find the most helpful staff. They are knowledgeable and will help you the right way the first time around. They are speak many languages including English, Spanish, Greek, Urdu, Hindi, Punjabi, Telugu.
- Usman .
Friendly and Professional Staff
I selected Allegiance Financial as a broker for my home insurance when taking out my mortgage, I've recently renewed and found the experience very pleasant. I spent a short while on the phone discussing my needs, which included a couple of higher priced items. They tailored my package so that I was not paying for things that I would not use, very helpful and reasonably priced. I would recommend to friends and family for sure.
- Steve .